A report issued in September and released this week by the IRS’s Treasury Inspector General for Tax Administration (TIGTA) found continuing problems with the agency’s Volunteer Program, which provides free tax preparation and electronic filing for “low- and moderate-income, elderly, disabled, and limited-English-proficient taxpayers.” The report, titled “Inconsistent Adherence to Quality Requirements Continues to Affect the Accuracy of Some Tax Returns Prepared at Volunteer Sites,” found errors in 19 of 39 returns prepared by volunteers. In each case, a TIGTA staffer anonymously approached a member of the Volunteer Program for assistance with one of three test scenarios developed by TIGTA for the review. The errors were the result of “incorrect application of the tax law, insufficient requests for information during the intake/interview process, or lack of adherence to quality review requirements.”