They might have some explaining to do here…
Check it out:

The Veterans Administration is under fire for its long waiting lists, but it’s unlikely any of America’s service members can match the claim by Milton Rackham: It took 68 years before he was given the benefits he earned in battle.

The 89-year-old Rackham, of Belding, Mich., lived for decades without any benefits because the VA told him his records were lost in a fire in Missouri, the World War II veteran and Purple Heart recipient told

“They always said, ‘we can’t help you,'” recalled Rackham, a former engine mechanic with the U.S. Navy who suffered injuries during the war and later struggled to find work.